Privacy policy

makeme.food is a marketplace where customers share a recipe link and local chefs bid to cook and deliver it. Questions about this policy go to privacy@makeme.food.

Account details — the email address you sign up with, your display name, phone number and avatar if you add one. If you sign in with Google, we receive the basic profile details Google shares.

Order details — the recipe links you submit, notes, delivery addresses in your address book, bids, order status and receipts.

Messages and evidence — order chat messages between you and your chef, dispute messages, and any files you upload as evidence.

Chef details — kitchen name, service ZIP code and application status for accounts that apply to cook.

Technical data — basic log and device data created when your browser talks to our servers, used to keep the service running and secure.

To create and secure your account; to match requests with chefs; to show bids, order status and receipts; to deliver food to the right address; to power order and dispute messaging; to send the notifications you have enabled in Settings; and to investigate disputes, refunds and misuse.

Chefs bidding on a request see what they need to cook and deliver it — the recipe link, your notes, and once you accept a bid, your delivery address and order chat. Other customers cannot see your orders. Support staff can access orders, messages and dispute evidence when handling a dispute or refund.

We rely on infrastructure providers to host the app, store data and files, send email, and process payments. They handle data on our instructions and only to provide those services. We do not sell your personal information.

Account, order, receipt and dispute records are kept while your account is active and for as long as we need them to resolve disputes, meet record-keeping obligations and prevent abuse. Delete requests are handled at privacy@makeme.food.

You can edit your profile, add or remove saved addresses, and turn notification types on or off at any time in Settings. You can ask us for a copy of your data, ask us to correct it, or ask us to delete your account. Transactional messages about an active order cannot be switched off while that order is running.

Access to data is restricted per account through database-level rules, and dispute evidence files are stored privately and opened through short-lived links available only to the dispute participants and support. No online service can promise perfect security, so please use a strong, unique password.

makeme.food is intended for adults and is not directed at children.

If this policy changes materially we will update the date at the top of this page and, where appropriate, let you know in the app.